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Customer Service Excellence - Studio 6B
Last Updated: July 2025
At Studio 6B, exceptional customer service is at the heart of everything we do. When you choose us for your creative needs, you're not just purchasing a product; you're joining a community that values your satisfaction above all else.
Our Customer Service Promise: We are committed to providing personalised, responsive support that exceeds your expectations at every touchpoint.
Contact Details: Company: Studio 6B Address: 6B Nucleus Arts Centre, ME4 4BP Email: studio6barts@gmail.com Phone: 07305282417
What We Offer Our Customers: Dedicated one-to-one consultation and guidance, Rapid response times (within 24 hours on weekdays), Expert advice on creative projects and solutions, Flexible payment options and transparent pricing, Personal follow-up on every order and enquiry
Our Service Standards: Provide tailored recommendations for your unique needs. Offer comprehensive after-sales support and assistance. Maintain open communication throughout your journey. Resolve any concerns promptly and professionally. Ensure complete satisfaction with our creative solutions
Privacy & Safety
Privacy Policy - Studio 6B Last Updated: July 2025
This Privacy Policy explains how Studio 6B ("we," "us," or "our") collects, uses, and protects your personal information when you visit our website, www.studio6b.co.uk, or purchase our products.
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Data Controller Studio 6B is the data controller for the personal information we collect about you. Contact Details: Company: Studio 6B Address: 6B Nucleus Arts Centre, ME4 4BP Email: studio6barts@gmail.com Phone: 07305282417
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Information We Collect: We collect personal information (name, address, email, phone). Payment information (processed securely), Website usage data (cookies, analytics), Order history and preferences
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How We Use Your Information: Process orders and payments. Provide customer service and send order updates and newsletters. Improve our website and services. Comply with legal obligations
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Legal Basis for Processing Contract performance (order fulfilment) Legitimate interests (business operations) Consent (marketing communications) Legal compliance (tax, accounting)
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Data Sharing: We may share your information with payment processors. Shipping companies, service providers, and Legal authorities (when required)
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Data Security We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
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Your Rights (Under UK GDPR) You have the right to access your data, correct inaccurate data, and delete your data. Restrict processing. Data portability, Object to processing. Withdraw consent
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Data Retention We retain personal data only as long as necessary for the purposes outlined in this policy or as required by law.
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Contact Information For privacy-related inquiries, contact us at studio6barts@gmail.com.
Wholesale Inquiries
Studio 6B specialises in wholesale purchases of educational materials and sensory products for schools, nurseries, care homes, and educational organisations across the UK.
Our Wholesale Products: We supply bulk quantities of educational activity packs and learning resources. Colouring books and creative worksheets
Sensory fidget toys and calming aids, themed activity sheets for all ages
Contact Details: studio6barts@gmail.com
Wholesale Services: Competitive bulk pricing for educational settings. (MOQ: 20) Higher quantities are available on request. Custom educational pack assembly services, Direct delivery to your institution, and Invoice payment terms for registered organisations
Who We Serve: Primary and secondary schools, nurseries, and childcare centres; Special educational needs facilities, Children's residential and community centres; Youth groups and holiday clubs, home education families
Ordering Process: Contact us with your requirements. The minimum order quantity is 20. Receive a personalised quote within 24 hours. Flexible delivery scheduling to suit your needs, Dedicated account management for regular customers, Quality guarantee on all educational materials
Payment Options: Invoice payment (30-day terms for institutions), secure online payment processing.
Purchase order acceptance for schools, flexible payment plans for large orders
For wholesale inquiries and custom quotes, contact studio6barts@gmail.com
Payment Methods
- Credit / Debit Cards
- PAYPAL
- Offline Payments